At all our Merlin Entertainments attractions and resorts our Health, Safety, and Security are a critical part of our business and our number one priority for our guests and our staff. Our robust procedures have been developed over a number of years with the police and the security services and these remain under constant review.
Before you visit please take a look at the range of security we have in place.
PROHIBITED ITEMS
Below is guidance on what cannot be brought into The Orlando Eye. Please be aware this list is not exhaustive and is subject to change.
- Any item deemed to be a weapon
- Fireworks and/or smoke bombs
- Glass bottles or other articles which may cause injury and/or be deemed offensive or dangerous
- Sharp objects or anything which may be considered a security risk including knives, penknives, scissors, corkscrews, metal nail files, toy or replica guns
- Intoxicating liquor
- Illegal substances and/or legal highs
- Skateboards, scooters and rollerblades
- Drones
- For further details, please refer to our Terms and Conditions
HELPING US, TO HELP YOU
- As our guests we ask you to remain vigilant in alerting our staff or security teams to anything suspicious and to keep your belongings safe at all times.
TERMS AND CONDITIONS
- You have an important role to play in helping us by reporting anything that doesn’t feel right, for example any unattended items or someone acting suspiciously. You can report anything suspicious to any of our team who is always on hand to help.
- Entry is subject to all guests being searched and by purchasing a ticket guests are agreeing to this as part of the conditions of entry.
- Confiscated objects are left entirely at the owner's risk at all times.
- The Orlando Eye Management Team accepts no responsibility for the loss of or damage to any objects left with The Orlando Eye.
- The Orlando Eye Management Team is entitled to refuse to store any visitor's objects at its sole discretion whether for public safety reasons or any other reason.
